Privacy Policy

Last Updated: July 2026

TLD USA IT & Consulting (“TLD USA,” “we,” “our,” or “us”) respects your privacy and protects the information you share with us.

This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, contact our team, or use our digital services.

TLD USA operates as an Arizona-based full-service digital agency providing website development, SEO, digital marketing, IT support, consulting, and technology solutions.

By using our website, you agree to the practices described in this Privacy Policy.

TLD USA logo for Arizona’s full service digital agency TLD USA, specializing in web development, SEO, IT support, and digital marketing services in Phoenix and Scottsdale Arizona

Information We Collect

TLD USA collects information that helps us communicate with clients and provide better services.

We may collect information such as:

  • Name
  • Business name
  • Email address
  • Phone number
  • Mailing address
  • Website information
  • Project details
  • Service requests
  • Account information
  • Communication history

Additionally, our website may automatically collect technical information.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Website activity
  • Pages visited
  • Referral sources

We collect this information to improve our website, understand user needs, and provide better customer experiences.

How We Use Your Information

TLD USA uses collected information for legitimate business purposes.

We use information to:

  • Respond to inquiries
  • Provide website and technology services
  • Create proposals and project plans
  • Manage client relationships
  • Provide technical support
  • Improve our website and services
  • Send important business communications

Furthermore, we may use information to communicate updates about services, projects, security notices, and relevant company information.

We do not use personal information for unrelated purposes.

Website Forms and Client Communication

When you submit information through our website, you provide details that allow us to respond to your request.

For example, contact forms may collect your name, email address, phone number, and project information.

Additionally, we may communicate with you through email, phone, or other business communication platforms.

We use these communications to answer questions, provide services, and maintain accurate project records.

Digital Marketing and Analytics

TLD USA may use analytics and marketing tools to understand website performance and improve our services.

These tools may collect information such as:

  • Website visits
  • Visitor interactions
  • General geographic information
  • Browser information
  • Device information

Additionally, we may use tools such as Google Analytics, advertising platforms, CRM systems, or similar technologies.

These platforms help us measure performance and improve marketing strategies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies help websites remember preferences and understand visitor activity.

We use cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Improve user experience
  • Support marketing efforts

You can adjust your browser settings to limit cookies.

However, disabling cookies may affect certain website features.

Client Data and Project Information

TLD USA works with businesses that provide information related to websites, marketing campaigns, technology projects, and business operations.

We use client information only to provide requested services.

Additionally, we take reasonable steps to protect client information from unauthorized access, misuse, or disclosure.

We do not sell client information.

Third-Party Services

TLD USA may use trusted third-party services to operate our business.

These services may include:

  • Website hosting providers
  • Email providers
  • Analytics platforms
  • Payment processors
  • CRM systems
  • Security services
  • Marketing platforms

These providers only access information needed to perform their services.

Furthermore, each provider maintains its own privacy policies and security practices.

Payment Information

When you purchase services from TLD USA, payment information may be processed through secure third-party payment providers.

TLD USA does not store complete payment card information.

Instead, payment processors handle payment transactions using their own secure systems.

Data Security

TLD USA takes reasonable measures to protect personal and business information.

We use security practices designed to reduce risks involving unauthorized access, loss, misuse, or disclosure.

However, no online system can guarantee complete security.

Therefore, we encourage clients and website visitors to protect their account credentials and personal information.

Data Retention

TLD USA keeps information only as long as necessary for business purposes.

We may retain information to:

  • Provide ongoing support
  • Maintain business records
  • Meet legal obligations
  • Resolve disputes

When information no longer serves a legitimate purpose, we may remove or securely dispose of it.

Your Privacy Rights

Depending on applicable laws, you may have privacy rights regarding your personal information.

You may request:

  • Information about data we maintain
  • Corrections to inaccurate information
  • Removal of certain information
  • Updates to communication preferences

To submit a privacy request, contact TLD USA.

We may request verification information to protect your account and personal data.

Arizona Privacy Compliance

TLD USA operates in Arizona and follows applicable privacy and data protection requirements.

We maintain responsible information practices for website visitors, clients, and business partners.

Additionally, we maintain procedures designed to address security incidents and protect personal information as required by applicable law.

Children's Privacy

 

TLD USA does not knowingly collect personal information from children under 13 years old.

Our website and services focus on businesses, professionals, and adult users.

If you believe a child has submitted personal information, please contact us.

External Links

Our website may include links to third-party websites.

These websites operate independently and maintain their own privacy policies.

Therefore, TLD USA is not responsible for the privacy practices of external websites.

Changes to This Privacy Policy

TLD USA may update this Privacy Policy from time to time.

When changes occur, we will update the date at the top of this page.

Therefore, we encourage visitors to review this policy periodically.

Contact TLD USA

If you have questions about this Privacy Policy or how we handle information, please contact us.

TLD USA IT & Consulting
Arizona’s Full Service Digital Agency

Website: tldtechusa.com

We appreciate your trust and remain committed to protecting your information while providing professional technology, marketing, and consulting services.

Terms of Service

TLD USA IT & Consulting provides website development, SEO, digital marketing, IT support, consulting, CRM solutions, and technology services.

Each project may include a proposal, agreement, or statement of work that defines the specific services provided.

Clients agree to provide accurate information, timely approvals, required access, and materials needed to complete projects.

Clients are responsible for ensuring they have permission to use any content, images, software, trademarks, or materials provided to TLD USA.

TLD USA works to deliver professional solutions based on industry standards. However, results may vary depending on competition, third-party platforms, market conditions, and client participation.

Monthly Plans, Payments & Cancellation

Monthly service plans provide ongoing support, maintenance, consulting, and digital services.

Clients agree to maintain active billing and provide cooperation needed to complete scheduled work.

Additional work outside the agreed scope may require separate approval and billing.

If a client prematurely cancels a monthly agreement, removes access, stops payment, or creates a situation requiring recovery work, TLD USA may charge the standard professional service rate.

The current on-location service rate is:

$175 per hour

This rate may apply to recovery work, account restoration, project rebuilding, unauthorized changes, or service interruptions caused by client actions.

Clients remain responsible for approved work completed before cancellation.

Digital Services, SEO & Third-Party Platforms

TLD USA provides SEO, marketing, website, and technology services using professional methods and industry best practices.

However, TLD USA does not guarantee specific search rankings, website traffic, leads, sales, or revenue.

Search engines, advertising platforms, hosting providers, and software companies may change their systems at any time.

Additionally, TLD USA may use third-party platforms such as hosting providers, analytics tools, CRM systems, payment processors, and marketing platforms.

TLD USA is not responsible for outages, policy changes, price increases, or service interruptions caused by third-party providers.

Legal Terms, Ownership & Disputes

Clients maintain ownership of their original business content and materials.

TLD USA retains ownership of its internal tools, processes, templates, frameworks, and proprietary systems unless otherwise agreed in writing.

TLD USA takes reasonable steps to protect client information and website systems. However, no online system can guarantee complete security.

Clients agree to first contact TLD USA to resolve any concerns before pursuing legal action.

These Terms of Service follow the laws of the State of Arizona. Any legal dispute will follow applicable Arizona laws and jurisdiction requirements.

By using TLD USA services, clients acknowledge and agree to these Terms of Service.

TLD USA logo for Arizona’s full service digital agency TLD USA, specializing in web development, SEO, IT support, and digital marketing services in Phoenix and Scottsdale Arizona