What exactly does TLD USA do?

TLD USA is a full-service digital agency offering web design, local SEO, managed IT support, cybersecurity, CRM and automation setup, social media management, and business consulting, all under one roof.

Do you build websites on WordPress or something else?

TLD USA can work with multiple platforms and prefers WordPress because it offers flexibility, scalability, and SEO-friendliness for many small businesses.

Can you fix or take over a website someone else built?

Yes. TLD USA regularly takes over websites built on Wix, Squarespace, GoDaddy, or an older WordPress installation, whether that requires a full rebuild or targeted fixes.

Do you offer social media management?

Yes. TLD USA provides social media management including content creation, scheduling, and platform strategy across Facebook, Instagram, and other major platforms.

What's included in your SEO services?

TLD USA's SEO services can include local SEO, keyword strategy, Google Business Profile optimization, and ongoing technical improvements, with a focus on long-term visibility in Google Maps and organic search.

Do you set up CRM systems?

Yes. TLD USA builds and configures CRM, ERP, and automation systems, including lead tracking, workflow automation, and reporting dashboards tailored to how a business operates.

How long does a typical website project take?

Most standard business websites take a few weeks from kickoff to launch, depending on project complexity and how quickly content and feedback are provided. More complex or custom builds take longer.

How soon will I see results from SEO?

Google Business Profile improvements and review activity can influence local visibility within four to eight weeks. Broader website and content-driven SEO improvements typically take two to four months and sometimes up to six months to fully take effect.

What does the first step look like if I want to work with you?

Everything starts with a free consultation, either by phone or through a Calendly booking. TLD USA uses the consultation to learn about the business and identify the most impactful place to start.

How do I get IT support if something breaks?

Fractional IT clients can contact TLD USA directly or submit a support ticket through the TLD USA Client Support Center, where the team tracks and resolves issues.

What if I'm not a current client but need help fast?

Call TLD USA directly at (623) 282-2114. TLD USA will explain the quickest path to getting the issue resolved, whether that means becoming a client or arranging a one-time fix.

Do you offer emergency or after-hours support?

Fractional IT plans include priority response during business hours, with options for urgent after-hours support available depending on the plan.

What does TLD USA cover in its videos?

TLD USA covers websites, SEO, Local SEO, digital marketing, business technology, automation, CRM systems, cybersecurity, and Fractional IT.

Who are TLD USA videos for?

Our videos are designed primarily for small-business owners who want practical information about websites, SEO, marketing, and business technology.

Where does TLD USA provide services?

TLD USA serves businesses in Scottsdale, Phoenix, Paradise Valley, Tempe, Mesa, Chandler, Gilbert, Glendale, and throughout Arizona.

What does TLD USA cover in its videos?

TLD USA covers websites, SEO, Local SEO, digital marketing, business technology, automation, CRM systems, cybersecurity, and Fractional IT.

Who are TLD USA videos for?

Our videos are designed primarily for small-business owners who want practical information about websites, SEO, marketing, and business technology.

Where does TLD USA provide services?

TLD USA serves businesses in Scottsdale, Phoenix, Paradise Valley, Tempe, Mesa, Chandler, Gilbert, Glendale, and throughout Arizona.

What exactly does TLD USA do?

We're a full-service digital agency offering web design, local SEO, managed IT support, cybersecurity, CRM and automation setup, social media management, and business consulting. All under one roof instead of juggling separate vendors for each.

Do you build websites on WordPress or something else?

We do it all. We prefer to build on WordPress, since it offers the flexibility, scalability, and SEO-friendliness most small businesses need. Many site builders (Wix, Square, Hostinger, GoDaddy Airo) lock you into a proprietary platform you can't move away from later.

Can you fix or take over a website someone else built?

Yes. We regularly take over websites built on Wix, Squarespace, GoDaddy, or an old WordPress install. Whether that means a full rebuild or targeted fixes to what's already there.

Do you offer social media management?

Yes, including content creation, scheduling, and platform strategy across Facebook, Instagram, and other major platforms. Built around a consistent plan instead of random posts.

What's included in your SEO services?

Depends on what you need. Local SEO, keyword strategy, Google Business Profile optimization, and ongoing technical improvements. Focused on long-term visibility in Google Maps and organic search rather than short-term ranking spikes.

Do you set up CRM systems?

Yes. We build and configure CRM, ERP, and automation systems, including lead tracking, workflow automation, and reporting dashboards. All tailored to how your business actually operates.

How long does a typical website project take?

Most standard business websites take a few weeks from kickoff to launch, depending on how quickly content and feedback come back on our end. More complex or custom builds take longer, and we'll give you a realistic timeline during your initial consultation.

How soon will I see results from SEO?

Google Business Profile improvements and review activity can influence local visibility within four to eight weeks. Broader website and content-driven SEO improvements typically take two to four sometimes up to six months to fully take effect.

What does the first step look like if I want to work with you?

Everything starts with a free consultation, either by phone or through a quick Calendly booking. This is where we learn about your business and identify the most impactful place to start.

How do I get IT support if something breaks?

Pick up the phone. Text. Send a carrier pigeon. Additionally, our Fractional IT clients can submit a support ticket directly through our Client Support Center, where our team tracks and resolves issues.

What if I'm not a current client but need help fast?

Call us directly at (623) 282-2114 and we'll let you know the quickest path to getting your issue resolved. Whether that means becoming a client or a one-time fix.

Do you offer emergency or after-hours support?

Fractional IT plans include priority response during business hours. With options for urgent after-hours support available depending on your plan. Ask about this directly when setting up your plan.

How much does it cost to hire a web design agency?

Costs vary significantly based on scope, but a straightforward business website typically costs less than a custom build with e-commerce or advanced integrations. Ask for an itemized quote tied to your specific needs rather than a flat, unexplained number.

Should I choose a local Phoenix or Scottsdale web design agency, or work with someone remote?

A local agency often understands the regional market, local SEO landscape, and customer expectations more directly, and makes in-person meetings possible if that matters to you. Remote agencies can still work well if their process, portfolio, and communication meet the same standards.

What platform should my website be built on?

WordPress is a common recommendation for small businesses because it offers flexibility, strong SEO capability, and full ownership, without locking you into a single company's proprietary system.

How long does a typical website project take?

Most standard business websites take a few weeks from kickoff to launch, depending on how quickly content and feedback come back during the process. More complex or custom builds take longer.

What's the biggest mistake businesses make when choosing a web design agency?

Choosing based on price alone, without evaluating the agency's actual process for SEO, ownership, and post-launch support, is one of the most common and costly mistakes.

Do I need to sign a long-term contract to get a website built?

Not necessarily. Website projects are often one-time engagements, while ongoing SEO, hosting, or maintenance services may be structured as separate, optional monthly plans.

Can I switch web design agencies later if I'm not happy?

Yes, as long as you retain ownership of your domain, hosting, and website files. This is exactly why confirming ownership upfront, before signing anything, matters so much.

How much of my ad budget is typically lost to click fraud?

Industry data commonly shows double-digit invalid click rates on Google Ads, though this varies significantly by industry and how aggressively you monitor for it.

Does Google Ads automatically filter out fraudulent clicks?

Google does some filtering, but independent research consistently shows its detection catches meaningfully less than dedicated third-party fraud monitoring tools.

Can I get a refund for fraudulent clicks?

Yes, in some cases, if you can provide clear evidence. Google does offer refunds for confirmed invalid clicks when properly documented.

Is click fraud protection worth it for a smaller ad budget?

It depends on your spend level and industry, but even a modest monthly budget in a high-CPC category can justify basic monitoring, since the wasted spend adds up quickly.

Can I text customers who gave me their phone number for an appointment?

Not for marketing purposes, unless they separately consented to promotional messages. Transactional consent and marketing consent are treated differently under the law.

How much can a TCPA violation actually cost?

Penalties range from $500 to $1,500 per message. Since each text can count separately, even a modest campaign without proper consent can create significant liability quickly.

What counts as proper consent for marketing texts?

Generally, prior express written consent that clearly explains the type of messages a customer will receive and confirms consent isn't a condition of purchase.

Is it too late to fix compliance if I've already been sending marketing texts?

No. Auditing your current list, confirming proper consent, and correcting any gaps now significantly reduces ongoing risk, even if past practices weren't fully compliant.

Basic Cyber Security Course - Class 2

Q: What's included in the $250 per month fractional IT plan?

TLD USA's fractional IT plans start at $250 per month for 4 hours of support, covering website maintenance, software updates, security monitoring, cybersecurity improvements, system optimization, and ongoing technical support. Larger plans with more hours are available as needs grow.

Cybersecurity Class 2: Phishing, Malware & Social Engineering

Phishing and malware are two of the most common cybersecurity threats businesses face, but they are only part of how attackers gain access to systems, accounts, and sensitive information.

In Cybersecurity Class 2, TLD USA builds on the fundamentals from Class 1 and takes a closer look at how cyber attacks actually work. This class covers phishing, malware, password security, and social engineering, while showing how seemingly simple mistakes can create serious security problems for a business.

TLD USA provides practical cybersecurity, IT support, website security, and technology services for small businesses, helping organizations understand their risks and build stronger security practices.

📞 623-282-2114

📧 [email protected]

TLD USA Video: Technology, Websites, SEO & IT Support for Arizona Businesses

Welcome to TLD USA, Arizona’s Full Service Digital Agency.

Our videos provide practical information for small-business owners who need better websites, stronger online visibility, reliable technology, and ongoing IT support.

Call (623) 282-2114

Or book a time directly: calendly.com/tldusa480/30min

Pricing & Plans - FAQ

How much does a website cost?

As little as $500.

Website projects are quoted based on scope, since a simple five-page site and a custom e-commerce build involve very different amounts of work.

We provide a full estimate upfront, after a quick discovery call, so there are no surprises.

What's included in the $250 per month fractional IT plan?

Our fractional IT plans start at $250 per month for 4 hours of support, covering website maintenance, software updates, security monitoring, cybersecurity improvements, system optimization, and ongoing technical support.

Larger plans with more hours are available as your needs grow.

Do you offer one-time projects, or is everything a monthly retainer?

Both.

Website design, SEO setup, and CRM builds are often one-time projects. While ongoing services like IT support, SEO maintenance, and social media management are typically structured as monthly plans.

Both. Website design, SEO setup, and CRM builds are often one-time projects, while ongoing services like IT support, SEO maintenance, and social media management are typically structured as monthly plans.

Monthly plans are month-to-month rather than locked into a long-term contract.

You are never stuck paying for a service that isn’t working for you.

Still Have a Question?

If your question isn’t answered here, we’re happy to talk it through directly.

Call (623) 282-2114

Or book a time directly: calendly.com/tldusa480/30min

Work With Scottsdale's Full Service Digital Agency

Your website, SEO, and technology should work together.

At TLD USA, we help Scottsdale businesses build stronger digital foundations through website development, SEO, AI optimization, marketing, and IT consulting.

If you are looking for a Scottsdale digital agency that understands both technology and business growth, contact TLD USA today. Get your digital strategy started with Arizona's Full Service Digital Agency.